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General Questions
The most common questions, answered.
Does Txt2Give offer a short-code giving number?
How to customize online giving page
How to lower your Txt2Give invoice?
How to start receiving donations
Creating/Activating Custom Donation Receipts
This account cannot currently make live charges - error message.
Helping a donor change/cancel their Recurring Donation.
Message Delays
Update/Cancelling a Recurring Donation
Retrying Failed Donations
Where do I find my giving number?
What information do we get when donors give?
Can the online giving form be embedded in my site?
What do the different Donation states mean?
Exporting your donor data
How does a donor update their information?
How do I refund a donation?
What payment types can donors use?
Do you issue official tax receipts?
How do I change the bank account used for my donations?
I am getting an error when I do a donation